Shipping Policy

At Muscle Food, we are committed to delivering your orders quickly, safely, and efficiently. Our shipping policy outlines all the details you need to know about how your products are delivered.

1. Order Processing

1.1. Orders are processed within 1-2 business days after payment confirmation.
1.2. Orders placed on weekends or public holidays will be processed on the next business day.

2. Shipping Charges

2.1. Free Shipping is applicable on certain products and promotional offers, as mentioned on the product page.
2.2. For other products, shipping charges will be calculated at checkout based on the delivery location.

3. Delivery Timeframes

3.1. Standard delivery times are as follows:

  • Metro Cities: 3-5 business days
  • Non-Metro Cities: 5-7 business days
  • Remote Areas: 7-10 business days
    3.2. While we strive to meet these timeframes, delays may occur due to unforeseen circumstances such as weather, courier issues, or holidays.

4. Order Tracking

4.1. Once your order is dispatched, you will receive an email or SMS with your tracking details.
4.2. You can track your order status through the tracking link provided or by visiting our website.

5. Shipping Restrictions

5.1. We currently ship only within India.
5.2. Certain remote locations may have limited delivery services, which may result in extended delivery times.

6. Delivery Address

6.1. Customers are responsible for providing accurate and complete shipping addresses at checkout.
6.2. Muscle Food is not liable for delays or failed deliveries due to incorrect or incomplete addresses.

7. Damaged or Missing Deliveries

7.1. If your order arrives damaged or incomplete, please contact our customer support team within 48 hours of receiving the package.
7.2. Provide clear photographs of the damaged product and packaging for verification.

8. Non-Delivery Cases

8.1. If your order cannot be delivered due to courier issues or other unforeseen reasons, we will notify you promptly and provide a resolution, including re-shipping or a refund.

9. Returns and Refunds

For information about returns or refunds, please refer to our Returns & Refunds Policy.

Contact Us

If you have any questions about our shipping policy or need assistance with your order, feel free to reach out to us:

Thank you for choosing Muscle Food. We look forward to serving you with the best in nutrition!